Transaction-driven platforms disconnect community members
Picture this: I am on Facebook aimlessly scrolling my feed of important status updates from people I haven’t seen or spoken to in years, and I stumble upon an update from Vulnerable AF. I remembered I wanted to attend the upcoming workshop at Lightning Society. I click through to the event page. I have that feeling right before I make a purchase…you know…that anticipation. Before I know it, I find myself on Eventbrite. I am browsing upcoming events for an art gallery in Dallas, Texas. Do they even have art? My phone rings, it’s my mother. I forget to buy my Vulnerable AF ticket, and I miss, yet again, another event.
Problems: (1) Entrepreneur misses an opportunity for an interested participant to register for event, and (2) participant misses opportunity to cultivate a superpower like vulnerability. This is a lose, lose situation that often goes unnoticed and exists as a latent problem.
Another scenario. I meet an entrepreneur in person. We get the talking. I’m digging it. Totally vibing. Right? I ask how to get tickets to her next event. She sends me to Eventbrite. I go home, buy tickets to the event on EventBrite, and two weeks later see her at the event. I leave the event, and we never experience the one-on-one collaborative co-creative vibe that seemed to be there at-first.
The theme here is transactions. Money, money, money!
Problems: (1) I thought we would be friends or continue vibing like we did when we first met…the time she got me to buy a ticket to her show…Oh, now I get it! (2) Entrepreneur misses opportunity to have a lifetime customer.
I also see another theme in these cases:
And another thing. Who is Eventbrite, anyway? Why does it get to put itself between you and I? Eventbrite is a self-serving business profiting off the commodification of falsely represented human connection and operating from the:
These platforms exist to serve themselves, do not contribute to the experiences we design, and encourage the transactional behavior that breeds:
Why am I using platforms that create friction for my community and are not aligned with my values? How long will it take for a profit-seeker with no imagination to see what we create before they come in?
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